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CCBill had an issue (the 13th) - if your profile hasn't already been updated for a support payment from then, I have now refunded the transaction(s) - and ask that you do another transaction.
I am sorry about the inconvenience! (You might want to wait a day or two to see the refund on your account)
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If you create a profile you can contact other users and you can let them contact you!
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